Porter Airlines has emerged as a rapidly growing force in North American aviation, leveraging its expanding fleet of Embraer E195-E2 aircraft to challenge established carriers like Air Canada. This review examines the airline’s premium “PorterReserve” product on a recent flight from Fort Lauderdale (FLL) to Montreal (YUL), detailing the experience from booking to arrival. This matters because Porter is reshaping regional air travel with a focus on comfort and efficiency, and understanding their offerings is key for passengers seeking alternatives to legacy airlines.
Booking and Redemption Options
Porter Airlines partners with Alaska Airlines, allowing travelers to redeem Alaska Atmos Rewards points for flights. The reviewed flight was booked for 10,000 points plus $5.60 in taxes and fees—a highly competitive rate. For comparison, cash fares were $182 for standard economy (“PorterClassic”) and $300 for PorterReserve. This pricing structure makes the points redemption an attractive option, especially considering the added benefits of the premium cabin.
Check-In and Boarding
Check-in was completed online, with boarding taking place at Terminal 3 of Fort Lauderdale Airport. PorterReserve passengers enjoyed priority boarding, streamlining the process. The E195-E2 aircraft has a 2-2 seating configuration, eliminating middle seats—a significant advantage over many other airlines. The cabin layout feels spacious for a regional jet, enhancing overall comfort.
Cabin and Seat Comfort
The PorterReserve cabin consists of 16 seats with increased legroom. Standard economy seats offer 30 inches of pitch, while PorterReserve provides a generous 36 inches. This extra space noticeably improves the travel experience, particularly on longer flights. While the cabin lacks a physical partition separating it from the standard economy section, the blue seat coloring distinguishes the premium cabin. Seats feature adjustable tray tables and AC power outlets (though USB charging is not available).
The overhead bins are adequately sized for full-size carry-on luggage, and the console includes individual air nozzles and reading lights, though the design appears slightly dated.
In-Flight Entertainment and Connectivity
Porter Airlines offers complimentary Viasat Wi-Fi to VIPorter members, usable on multiple devices. Non-members can access 30 minutes of free Wi-Fi. The connection speed is reliable, making it easy to stay productive or entertained during the flight. Seatback entertainment is not available, but the Wi-Fi access provides a viable alternative.
Flight Experience and Service
The flight departed Fort Lauderdale on schedule, with a cruising altitude of 35,000 feet. The crew provided efficient service, though it did not reach the level of attentiveness found in traditional business class. Complimentary liquor is offered in PorterReserve, while standard economy passengers receive beer and wine.
Meals were served approximately 45 minutes into the flight, consisting of a “fiesta dip” appetizer, followed by a choice of three main courses. The mango chicken bowl was a palatable option, though the packaging was disposable. Beverage service included proper glassware for wine, enhancing the premium experience. Packaged snacks (cheddar fava beans, almonds, and chocolate shortbread) were later distributed.
Lavatory Access and Airport Logistics
The E195-E2 aircraft has only two lavatories for 132 passengers, leading to significant congestion in the aisles. The lavatory ratio is poor, and access is not prioritized for PorterReserve passengers. This is a major drawback of the cabin, with queues forming frequently.
Upon arrival in Montreal, passengers were directed to a people mover due to terminal logistics. The transfer process took over 30 minutes, involving cramped conditions and a slow pace. This post-flight inconvenience significantly detracted from the overall experience.
Final Verdict
Porter Airlines’ PorterReserve product delivers a solid value proposition, particularly when redeemed with Alaska Atmos Rewards points. The extra legroom, complimentary Wi-Fi, and expanded food and drink selection make it a worthwhile upgrade over standard economy. While the lavatory situation and airport transfer are drawbacks, the airline’s commitment to passenger comfort and efficient service positions it as a competitive option in the North American market. If pricing is favorable, PorterReserve is a recommended choice for travelers seeking a comfortable and hassle-free flying experience.
